Careers

 

We’re always on the lookout for great tech talent. If you can’t see the role for you below, please send your CV along with a concise cover note telling us what you’d bring to Cloud Know How. Our recruitment team can be contacted at hello@cloudknowhow.com

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Microsoft Licensing Specialist

Are you a skilled in Microsoft Licensing?

This is a fantastic opportunity to join a team that helps businesses make the most of the latest technologies and move to the cloud (think Azure, M365, Mapping etc.). We help our customers make the best decisions by providing excellent licensing advice, solutions and professional services for Microsoft products, ensuring we give them the best solution based on their current and future needs.

About us

Our business, based in Devon, is part of Wayside Technology Group (NASDAQ WSTG) with offices also in the USA, Canada and Amsterdam. We’re an enthusiastic, customer-focused team; to ensure we can solve our customers’ problems we invest time in training and personal development. To help the team grow the business, we work hard giving everyone balance – a personal trainer, yoga and an employee assistance program are just a few of the ways we do this, along with hybrid working. Having our HQ on the edge of the Dartmoor National Park in the beautiful market town of Ashburton also helps. Colleagues regularly tell us that their teams are why they love their jobs.

Responsibilities

You will use your knowledge of Microsoft licensing schemes and products to give advice on a variety of licensing scenarios to our customers, for both on-premise and online solutions. A key part of this role will be working closely with our account managers and solutions engineers to ensure we provide accurate information around how licences can be used. You will need to be self-managed in your learning to make sure you are up to date on any key licencing changes with a focus on Microsoft CSP.

Your role will include but is not limited to:

  • Assisting with Internal and customer emails around Microsoft products and their licensing
  • Customer focused with an emphasis on understanding the customer requirements and how Microsoft products fit together to provide a solution.
  • Work with account managers to open-up larger accounts and opportunities for CSP.
  • Support our Cloud Know How solutions team to identify and assist with licensing opportunities and help advise on solutions.
  • Attending customer meetings and conference calls, creating cost models, assisting in writing proposals, and creating and delivering presentations.

To be successful in this role you will be required to:

  • Have at least two years’ experience with a Large Account Reseller/LSP working with Microsoft Volume licencing schemes.
  • Understanding of Microsoft product licensing and agreements – particularly Enterprise Agreements, Select Plus/MPSA and CSP.
  • An understanding of Microsoft technologies.
  • A passion to learn about Microsoft cloud technologies and how these can align to organisation’s business strategy.
  • Keep up to date on new products and promotions for Microsoft products.
  • Software Asset Management experience/knowledge an advantage.

Salary: £30,000 depending on experience plus bonus

Our most successful people are commercially minded, focused, supportive, pragmatic and creative. Does this sound like you?

To Apply

To apply for this role please send your CV along with a concise summary of what you’d bring to this new role. It’s your chance to sell yourself so make the most of it!

careers@greymatter.com

Cloud and Infrastructure Solutions Engineer

This is your opportunity to make a name for yourself in Cloud Services.

This is a fantastic opportunity to join a team that helps businesses make the most of the latest technologies and move to the cloud (think Azure, M365 and AWS etc.). We cover all aspects from designing cloud-based infrastructures solutions though to building technical architecture in the cloud. We’re also creating new cutting-edge packaged services. Your role will range from migrating customer infrastructure environments into the cloud, to being a technical resource from which to assist and advise customers on adopting the best cloud solution for them. You will be in charge of your own workload and will be responsible for planning, documenting, implementing and delivering projects for our customers.

You’ll work closely as part of an established team that will guide you in the ways of the cloud as well as benefit from a training programme that will ensure you’re successful.

About us

We’re an enthusiastic technically led team that is at the cutting edge of new and exciting technology. We are customer-focused and pride ourselves on offering various solutions; to ensure we can solve our customers’ problems we invest time in training and personal development. To help the team grow the business, we work hard but have a great work-life balance – a personal trainer, yoga and an employee assistance program are just a few of the ways we do this. Having our HQ on the edge of the Dartmoor National Park in the beautiful market town of Ashburton also helps. Colleagues regularly tell us that their teams are why they love their jobs.

About you

Ideally, you’ll have a least five years in infrastructure, experience in deploying infrastructure solutions or experience in managing a modern infrastructure. More importantly, you’ll be able to demonstrate the ability to understand and clearly communicate technical concepts in a range of styles.

Our most successful people are commercially minded, focused, supportive, pragmatic and creative. Does this sound like you?

Other skills we’re looking for:

  • Product Management
  • Cloud experience (ideally in Azure, AWS)
  • Helpdesk experience
  • Customer Service Expertise
  • Understanding of Cloud Computing technologies, business drivers, and emerging computing trends.

Salary: £40,000 per year plus company bonus scheme.

To apply for this role, please send your CV along with a concise cover note explaining why you’re the right person for the role to careers@greymatter.com

Cloud and Infrastructure Support Technician Apprentice

Are you looking for a new adventure? Could an apprenticeship be right for you?
Cloud Know How is looking to offer the right person an exciting opportunity to join their team as a cloud and infrastructure support technician apprentice.

Cloud Know How help our customers migrate their current services over to be hosted in the cloud. You will be part of a multi-functional team with your role primarily supporting internal teams and external clients across multi-faceted environments (think Microsoft Azure, M365, AWS etc.), so you’ll need passion and a keen interest to learn tech. You’ll work closely as part of an established team that will guide you in the ways of the cloud as well as benefitting from a training programme that will ensure you’re successful. You will be performing this day-to-day role while completing the Level 3 Microsoft Azure (Infrastructure Technician) apprenticeship programme.

About us
We’re an enthusiastic technically led team that is at the cutting edge of new and exciting technology.

  • We are customer-focused and pride ourselves on offering various solutions.
  • We invest time in training and personal development to ensure we can solve our customers’ problems.

To help the team grow the business, we work hard but have a great work-life balance – a personal trainer, yoga, and an employee assistance program are just a few of the ways we do this. Having our HQ on the edge of the Dartmoor National Park in the beautiful market town of Ashburton also helps. Colleagues regularly tell us that their teams are why they love their jobs.

About you
You will have a passion for a career in IT and committed to completing the apprenticeship. You will have at least five GCSE level 4/grade C (or equivalent) and above including Maths and English. You will be proficient with both written and verbal communication. This role covers internal and external support; being able to pick up the phone in a confident, polite manner is vital and is a trait more desirable than existing IT knowledge. You will demonstrate a keen interest in developing your cloud technology knowledge and will be willing to put your hand up to new opportunities as they arise.

The Level 3 Microsoft Azure (Infrastructure Technician) apprenticeship programme covers the following modules:

  • Networking and Architecture
  • Mobile and Operating Systems
  • Cloud Services
  • Coding and Logic
  • Business Processes

You will also gain Microsoft Accredited Certifications including the ITIL Foundation Level.
Our most successful people have a can-do attitude and are enthusiastic and passionate about delivering top quality service to our stakeholders. Does this sound like you?

Salary £10,000 per year plus company bonus scheme

To Apply
To apply for this role please send your CV along with a concise summary of what you’d bring to this new role. It’s your chance to sell yourself so make the most of it.

To apply for this role, please send your CV along with a concise cover note explaining why you’re the right person for the role to hello@cloudknohow.com